Refund Policy

At SunBright Car Care, we strive to provide high-quality products. Please read our refund policy carefully.

1. Eligibility for Refund
Refunds are only applicable in the following cases:

• Product received is damaged

• Wrong product delivered

2. Return Request Time
Customers must raise a return/refund request within 3 days of delivery with proper proof (photo or video).

3. Non-Eligible Cases
Refunds will not be provided for:

• Used or partially used products

• Normal wear and tear

• Change of mind or dislike of product

4. Refund Process

• Once your request is approved, the product must be returned (if required)

• After inspection, refund will be initiated

5. Refund Timeline
Refund will be processed within 5–7 business days after approval.

6. Mode of Refund

• Prepaid orders → refunded to original payment method

• COD orders → refunded via bank transfer or UPI

7. Cancellation
Orders can be cancelled within 1 hour of placing the order. After that, cancellation is not allowed.

8. Contact Us
For refund requests, contact us at:
Email: sunbright.carcare@gmail.com
Phone: +91-9265660125